Terms and Conditions

Only valid for consultations. You will receive a different document for Mentorship programs.

These terms and conditions show your agreement with Carina Harsch.

Payments and refunds
Consultations are charged at the time of booking and are non-refundable. After payment you will receive a confirmation of your booking.

Cancellation Policy
If Carina Harsch fails to inform you of any cancellation 48 hours in advance, you will be entitled to 1 extra hour of coaching, in addition to the consultation you missed. You will be allowed to reschedule your consultation once free of charge if you do so at least 48 hours before the appointment. This can be done directly by e-mail hello@carinaharsch.com. If you do not give at least 48 hours' notice or wish to postpone your appointment more than once, you will be charged 45€ per reschedule. All rescheduled consultations will take place at a time mutually agreed between you and Carina Harsch. No refunds or postponements are possible for no-shows.

Confidentiality
The relationship between the Client and Carina Harsch is confidential and anything that is said, written or disclosed must not be shared on either side. The Coach may ask the client for permission to share their experiences. In this case, the Coach will ask the client for permission before sharing anything and will give the exact phrasing and confines of what will be shared. Only with the Client's permission will the Coach share anything personal. Confidential information does not include information that is disclosed which the Coach believes to be an imminent risk of harm to the Client or others or illegal activity.

Privacy and Intellectual Property
For reasons of Carina Harsch's and the Client's privacy, no consultations may be recorded. All original materials provided to the Client are for the Client's individual use only. You are not authorized to share the company's intellectual property or use it for any other purpose.

Agreements
Carina Harsch is a coaching service. This is not a therapy service or school. Carina Harsch is not responsible for any and all damages or effects of any sort that occur directly or indirectly in relation to participating in any programs with Carina Harsch. This includes but is not limited to mental, emotional, physical, spiritual side effects and or other damage resulting from participation in consultations, including financial. By deciding to participate, the Client accepts full responsibility for any and all outcomes.

Client Responsibility
The Client agrees to do their best, become their best, do their homework, and to show up on time with an open heart and mind. The Client's success is entirely his/her responsibility. The Client participates at their own risk. There are no guarantees of success in the form of verbal or written representations, warranties or guarantees.

Coach-Client Relationship
The Client agrees that the Carina Harsch is not and will not be liable for any actions or inaction, or for any result of any services provided by the Carina Harsch. The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for therapy. The Client agrees to communicate honestly, to be open to feedback and support and to participate fully in the program.

Purchasing extra Consultations
Once your consultation is finished, you can continue working with Carina Harsch for an extended period of time. Additional sessions can be purchased by speaking to your Coach. Carina Harsch offers a mentoring program for 5 or 7 weeks. You can then discuss what you would like to work on during these sessions.